Frequently Asked Questions

I booked a coaching session! Now what?

E-mail me your sides in advanced of our session. This allows me to do a little preparation. 

Bring 2 hard copies of the sides. (One for me and one for yourself. Yes, even though you emailed them :)

Be on time & come prepared. Please take time to have considered the following for each audition scene:

  •         Where are you? What does it feel like for you to be there?
  •         Who are you talking with, and what is your relationship with this person?
  •         What do you want most out of life? What do you want from the other person(s) in each of the scenes?          
  •         What will happen if you don’t get it?  What is hard about getting what you want today?

Do not just memorize the lines. Rather, consider why you say what you do. Use the lines as clues to discover what you want and how you think/feel.

Relax and have fun!

 

I booked a taping session. What is that exactly, and what do I need to do that's different than a coaching session?

I offer a one of a kind experience for the actor who needs to have their audition put on tape. I coach during the taping, so we are making adjustments from one take to the next – so all the moments are organic and connected. In addition, I have received training in film directing to understand the relationship between the camera and the actor. 

Sometimes a performance looks different on tape, because of how "intimate" it is framed. If framed in a way that doesn't match the intimacy of your performance -- it changes it. If they frame TIGHTER than a sitcom is framed, it can make a perfectly believable, funny, wonderful performance seem pushed. My nuanced camera techniques help fit the frame to the performance; supporting & strengthening your audition.

Do all the steps above for a standard coaching session.

Be camera ready (makeup, hair and wardrobe). Bring all your toiletries and makeup with you in case touchups are needed.

Your shoot session gives you enough time to do a few takes to get it just right.  We’ll add name slates, if necessary.

Auditions are quickly posted online – in most cases, right after your appointment!  You can even give me email addresses for your managers, agents or casting directors and I’ll send them the link the minute your video is uploaded. 

 

What do I wear when I'm being put on tape?

Colors in the royal family tend to work best, however no royal blue as that's the backdrop color I use. White is tricky too, as it acts as a bounce board and messes up the lighting. Stay away from stripes and distracting bold patterns as well. 

What are your rates?

I accept cash, check or credit card BEFORE THE SESSION STARTS. You may also pay using my personal paypal account (send to: crystal.carson@mac.com or go to CrystalCarson.com/Coaching)

*  Due to preparation & scheduling the minimum time and rate to see Crystal is 15 min  / $40. 

One-hour coaching session - $110.00 (If paying by PayPal please note PayPal/Venmo fee's of $4 will be added to total) 

30-minute coaching session - $65.00 (If paying by PayPal please note PayPal/Venmo fee's of $2 will be added to total)

ON TAPE - $150 (90 minutes): This session includes 15 min for sound, make-up & hair, and lighting checks, then a one-hour taping of the material, complete with coaching and re-takes, and then 15min  for choosing, editing, color and sound correcting, rendering, and uploading of video.

Overtime and Late Fees?

If you need to go over time, we can if there is not another client waiting, and you will be charged an additional $20 in 15-minute increments.

If you are late to your appointment, please call/email or text to let us know.  Also, please understand the time slot has been reserved for you.  When you are late it is inconsiderate to the actors who have booked appointments behind you.  It also prevents Crystal from taking other clients during that time.  A late fee will be applied when clients are over 15 minutes late.  

What is your cancellation/no show policy?

I accept cancellations up to 12 hours in advance of your scheduled appointment time.  After that time, and if I cannot fill your spot, you will owe the full amount of your appointment. If I can fill your spot, there is no charge.

Late Payment Policy?

Payment is due on receipt.  If payment is not received within 30 days, the balance accrue ten percent (10%) per month.

What is your cancellation policy for Classes / Workshops?

Cancellation Policies

If you decide to cancel the Auditioning By Heart 3-Day Intensive, the Thought Support, the 10 things... or any other classes that you have registered for, you have many opportunities to get all of your money back in either cash or services:

 TWO WEEKS (OR MORE) PRIOR TO THE CLASS'S START DATE

    • You get all of your money back if you fill your seat with another student....or...
    • You get all of your money back (minus a handling fee of 10%) if we fill your seat.
    • Money refunded must be requested within 60 days from receiving payment.

    BETWEEN ONE AND TWO WEEKS PRIOR TO THE CLASS'S START DATE

    • You get all of your money back if you fill your seat with another student...or...
    • You get all of your money back (minus a handling fee of 30%) if we fill your seat.
    • Money refunded must be requested within 60 days from receiving payment.

    ONE WEEK (OR LESS) PRIOR TO THE CLASS'S START DATE

    • You get all of your money back if you fill your seat with another student...or...
    • You get all of your money back (minus a handling fee of 50%) if we fill your seat with a new student.
    • Money refunded must be requested within 60 days from receiving payment.

    AFTER CLASS HAS BEGUN

    • You forfeit your payment. 
    • If the reason you dropped the class is deemed an extreme emergency*, you will have up to one year to use all of the money toward a future class or for private (Live or Skype) coaching sessions with Crystal Carson.

    FOR THOUGHT SUPPORT WORKSHOP PARTICIPANTS 

    • Should you need to cancel, your  replacement student must be found at least 48 hours before class starts to give time to re-think parings and find new sides, especially if the class is outside of the Los Angeles area.

    *Extreme emergencies determined by staff on a case-by-case basis (exp: an ER visit or emergency hospital stay.)

    We very much want to do business with you, and hope that you will find these policies understandable and fair. We very much appreciate your business and without such policies in place, we could not afford to keep providing the wonderful classes that make a difference in the lives of so many actors. Thank you!

     

    Where are you located?

    I generally coach and tape auditions from my home studio at the following address:

    Home Studio

    6725 McLennan Ave

    Van Nuys CA 91406

    *PLEASE read all street signs before you park. There is street cleaning on certain days. 

     

    If you are taking an "Auditioning By Heart" workshop, you will go to one of the following locations:

             The Actors Site                                                                LA Center Studios

       4944 Vineland Ave #22                      Or                                  450 S. Bixel St

     North Hollywood, CA 91601                                           Downtown Los Angeles, CA 90017